Responsible gambling

Responsible Gambling at The Casino at the Empire (Empire Casino)

The Casino at the Empire is committed to providing a safe and responsible gaming environment for all its customers. We understand that problem gambling can have serious consequences, not only for individuals but also for their families and loved ones.

Tools Available

To help prevent problem gambling, we offer various tools:

• Self-Exclusion: If you feel that your gaming is becoming problematic, you can self-exclude yourself from the casino. This means that you will be barred from entering the premises or using our services for a specified period.
• Cooling-off Periods: You can also request a cooling-off period during which time you will not be able to gamble at the casino.
• Deposit Limits: We allow you to set limits on your deposits, so you never spend more than you intend to.

Support Organizations

If you are experiencing problems with gambling or know someone who is, there are various organizations that offer help:

• GamCare: A leading provider of support and advice for individuals affected by problem gambling.
• National Gambling Helpline (run by GamCare): Provides confidential advice and support for individuals struggling with problem gambling.
• GambleAware: An organization dedicated to raising awareness about the risks associated with problem gambling.

Responsible Gaming Practices

The Casino at the Empire is committed to responsible gaming practices. Our staff are trained to recognize signs of problem gambling and know how to handle situations where someone may be experiencing difficulties.

If you are concerned about your or someone else's gaming, please do not hesitate to approach our staff for support.